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Patient Experience
S2E12: KPIs to Improve Patient Experience (ft. Erin Shipley, Cooper University Health Care)
Transcript:Jordan Cooper 0:03We’re here today with Erin Shipley from Cooper University Health care.Erin is the VP of Consumer experience.However, those who don’t know Cooper University Healthcare is an academic health system based in Camden, NJ, with 900 physicians and 663 beds.So there’s a number of different initiatives will be covering today in our conversation, all…
Read MoreS2E7: Compliance in Digital Healthcare Marketing (ft. Kevin Smith, Baptist Health Kentucky)
Kevin Smith, AVP Digital Engagement at Baptist Health Kentucky, discusses Compliance in Digital Healthcare Marketing Transcript: 0:0:0.0 –> 0:0:3.830Jordan CooperWe’re here today with Kevin Schmidt at Baptist Health Kentucky. 0:0:3.840 –> 0:0:7.90Jordan CooperKevin is the AVP of digital engagement. 0:0:7.180 –> 0:0:8.670Jordan CooperKevin, thank you so much for joining us today. 0:0:9.220 –> 0:0:9.860Smith, Kevin…
Read MoreS2E6: KLAS Patient Voice Collaborative (ft. Sara Meinke, Baptist Health, Jacksonville)
Transcript: 0:0:0.0 –> 0:0:3.870Jordan CooperWe’re here today with Sarah Minky Baptist Health Jacksonville. 0:0:3.880 –> 0:0:14.890Jordan CooperShe’s a senior director and enterprise IT Ambulatory Network and innovation about this health Jacksonville for our listeners about this health is a health system based in Jacksonville, FL. 0:0:14.900 –> 0:0:17.950Jordan CooperThe operates 7 hospitals and 200 ambulatory…
Read MoreS2E4: Local Healthcare and Integration (ft. Dr. Dave Rich, West Virginia University Health System)
Transcript: 0:0:0.0 –> 0:0:5.210Jordan CooperWe are here today with Doctor Dave Rich to see Mio West Virginia University health system. 0:0:5.400 –> 0:0:6.810Jordan CooperDave, thanks so much for joining us today. 0:0:8.300 –> 0:0:9.290Rich, DavidThanks for having me, Jordan. 0:0:10.20 –> 0:0:23.320Jordan CooperSo for those who don’t know, West Virginia University health system is a…
Read MoreS1E18: Payer/Provider Model, HIEs, Agile (ft. Jason Joseph, Corewell Health)
Transcript: 0:0:0.0 –> 0:0:7.850Jordan CooperWe are here today with Jason Joseph, Chief Digital and Information Officer at Corwell Health. Jason, thank you so much for joining us today. 0:0:8.290 –> 0:0:8.450Joseph, Jason R.Thank. 0:0:8.520 –> 0:0:9.340Joseph, Jason R.For having me, Jordan. 0:0:9.780 –> 0:0:21.190Jordan CooperSo Jason, I like to talk about the transition that Powell…
Read MoreS1E6: Storytelling – Humanizing Data (ft. Sandra Elliott, Hackensack Meridian Health)
Transcript: 0:0:0.0 –> 0:0:10.310Jordan CooperWe are here today with Sandra Powell Elliott, Chief Innovation and Commercialization Officer of Hackensack, Meridian Health. Sandra, thank you for joining us today. 0:0:10.620 –> 0:0:11.460Elliott, SandraThank you for having me. 0:0:12.170 –> 0:0:38.840Jordan CooperSo I’ve listened to stories that you’ve told in the past and and you’ve been known…
Read MoreS1E4: Digital Strategies – M&As, Care Gaps, Pt Experience, (ft. Ed Marx, Divurgent)
Transcript: 0:0:0.0 –> 0:0:20.460Jordan CooperEd Marks, CEO of Divergent, former CIO of Cleveland Clinic University Hospitals New York City health and Hospitals, a board member of Summa Health System and the former chair and of the Board of directors at the Texas Health Services Authority and the current host of Digital Voices with Ed…
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Healthy Data, a podcast series from InterSystems, features conversations with thought leaders in healthcare. Each episode presents new insight into the latest innovations, use cases, and challenges in the intersecting space between healthcare and data.
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