Erin Shipley, CEN, MSN, RN and Vice President of Consumer Experience at Cooper University Health Care, discusses setting KPIs to improve patient experience.
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S2 Ep12: S2E12: KPIs to Improve Patient Experience (ft. Erin Shipley, Cooper University Health Care)
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The Healthy Data Podcast features conversations with thought leaders in healthcare and health information technology.
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Healthy Data, a podcast series from InterSystems, features conversations with thought leaders in healthcare. Each episode presents new insight into the latest innovations, use cases, and challenges in the intersecting space between healthcare and data.
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